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Recent Posts by Davisware Staff

Give Field Technicians These Tips for a Better Customer Experience

A positive customer service experience is at the heart of every thriving business. In fact, poor customer service costs businesses an estimated $75 billion per year. For contract service businesses,..

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Attracting the Next Gen to the Service Contractor Industry

If you’ve been working as a service contractor for a while, you probably already realize there’s a skills shortage in the industry. As the baby boomers who once fed the service contractor industry..

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Employee Spotlight: Kevin Medeiros

At Davisware, Inc. we have an outstanding group of employees. This month’s employee spotlight will feature our Senior Software Engineer for Wintac Kevin Medeiros, who has been with us for the past 15..

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Why Your HVAC Business Needs Flat Rate Pricing

Are you looking to earn a heftier profit and increase your efficiency and customer service? Then you need management software that offers flat rate pricing which is simply offering to sell a..

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Four Tips to Avoid Losing an HVAC Sale

As business owners, we constantly wonder, why did we win one job but lose the other? More often than not, our minds go to the explanation that a competitor must have offered a lower price. However,..

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How HVAC Software Helps You Better Manage Your Techs!

HVAC companies face many pressures to optimize their business. With their high volume of work orders and mobile workforce, HVAC service businesses are positioned to be some of the biggest..

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How Can You Reduce Callbacks for Service Jobs?

Overall, Callbacks are not good for the back account of any service business. Callbacks will typically cost you more money, potentially harm your company’s reputation and even cause a once loyal..

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