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Victoria Hurley

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KPIs Your Field Service Management Software Should Be Reporting and What They Mean

Posted by Victoria Hurley on Jan 23, 2020 10:00:00 AM

Does your field service management software support the key performance indicators (KPIs) your business needs most? If you pinpoint the right KPIs, they can completely carry your business. McKinsey says 80 percent of improvements can be achieved by addressing 20 percent of the current causes of poor performance.

Unfortunately, if you can’t use your software to access the most important KPIs for your business, your business could miss out. Is your field service management software covering all the important ones? Here are the crucial KPIs your field service management software should be reporting:

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Topics: Field Service Software, Service Management Software, Field Service Management Software

The Top Field Service Industry Trends for 2020

Posted by Victoria Hurley on Dec 26, 2019 10:00:00 AM

You’ve probably felt changes in the field service industry throughout the last year. It’s not your imagination. The industry is changing rapidly. In fact, the field service management market is expected to grow to $6.68 billion by 2023. It was valued at just $2.86 billion two years ago.

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Topics: Field Service, Industry News, Field Technicians

Little-Known Ways Service Management Software Can Affect Every Job Role

Posted by Victoria Hurley on Dec 19, 2019 10:00:00 AM

Businesses are quickly waking up to the benefits of field service management. In fact, the global field service management market is expected to grow from $2.8 billion in 2019 to $5.9 billion by 2024.

However, most businesses still don’t have a strong grasp on what roles service management software impacts. In reality, service management software is about more than just workforce management.

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Topics: Productivity, Software Benefits, Service Management Software

Our Top Marketing Picks for Contractors Looking to Increase Leads and ROI

Posted by Victoria Hurley on Dec 12, 2019 10:00:00 AM

Are you curious about how you can use marketing to improve your business? Let’s dive into what the experts are saying. We recently came across an article by the marketing group Blue Corona that lays out some helpful advice for contractors.

In the article, “Contractor Marketing Ideas, Strategies, and Tips to Increase Leads and Sales in 2019,” author Sophia Ege maps out simple ways to use marketing to up your ROI.

Here are our key takeaways from the article, which you can use to get the most out of your service management software and marketing plans.

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Topics: Industry News, Service Contractor, Service Management Software

The Next Big Thing for Service Contractor Software

Posted by Victoria Hurley on Dec 5, 2019 10:00:00 AM

The service contractor industry is rapidly changing. If you’ve been in the business for a while, you’ve already seen the boom in technology over the past 15 years.

Amid this new digital landscape, the faces of field service workers are also changing. Baby boomers are retiring, leaving a gap in the skilled labor market. That hole will be filled with a surge of new workers—along with new strategies, technology, and tactics.

Wondering where the industry is headed? Here are the trends and technologies driving the future of field service contractor software:

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Topics: Software, Service Contracts, Service Contractor Software

Can Field Service Software Improve Your Operations?

Posted by Victoria Hurley on Nov 28, 2019 10:00:00 AM

Unorganized systems are costing business owners more time and money than most realize. In fact, low employee engagement alone is costing businesses an estimated $7 trillion in lost productivity. At the same time, manual systems are leading to botched jobs, mistakes, and lost paperwork.

Have you felt the stress or financial pain of paper-based systems? There’s relief out there. Software can help eliminate these daily headaches and transform your business for the better.

Here are the ways field service software can improve your operations and help you get that missing money to flow into your business.

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Topics: Field Service, Productivity, Field Service Software, Software Benefits

Technology vs. Paper: Why Service Contractor Software Always Wins

Posted by Victoria Hurley on Nov 21, 2019 10:00:00 AM

There’s a common question floating in the minds of many field service business owners: Should I stick with what I know or start embracing technology?

Although it may seem like a fair question, if your business is unwilling to pick up technology, the company may already be suffering. In fact, 92 percent of employees now say having technology affects their satisfaction.

with advancements in service contractor software, the right answer to this question is becoming crystal clear. Here’s why, in the battle between paper and technology, service contractor software has an unfair advantage:

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Topics: Field Service Software, Software Benefits, Service Contractor, Service Contractor Software

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