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Employee Spotlight: Rick Killeen

Posted by Davisware Team Member on May 14, 2019 5:30:12 PM

Rick Killeen is Davisware’s newly appointed Product Manager for both ServiceSync and FieldVision software. He has been a part of the Wintac/Davisware team for eight years now. During this time, he has fed his insatiable interest of innovative problem solving by beginning his company career assisting Wintac customers to the best of his ability. As I sat down with Rick, it was obvious that he was more than ready to dive right into his new role as project manager and bring ServiceSync and FieldVision to market! “I couldn’t be more excited about our future,” he begins, “The ServiceSync and FieldVision products are going to be a generational leap forward for us and will serve as foundations for us here at Davisware to bring some really incredible functionality and technology to our customers. Our immediate goal is to bring these products to market over the next year, and from there I think the sky is the limit.”

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Why Customers Care If You Have Service Software!

Posted by Davisware Team Member on Mar 8, 2019 5:19:57 PM

It’s frustrating when your service software doesn’t do what you want it to. The difficulty you find yourself facing could be because your service software is old and clunky and complicated. Or maybe it’s brand new but disappointing. Well, looks like it is time for a change!

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5 Field Service Software Advantages to Going Mobile

Posted by Davisware Team Member on Mar 7, 2019 3:38:19 PM

In an industry where time is money, the drive to complete more jobs faster is at an all-time high. With new mobile Field Service Software applications technicians now  can access pertinent information traditionally stored at the office, at any time while they are out in the field from their phone or a tablet. Mobile Field Service Software offers many countless benefits. Below is our list of the top 5 advantages to going mobile and how you can start improving efficiency to complete more jobs in less time starting today. 

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How Can Software Help Your HVAC Business Deliver Better Customer Service?

Posted by Davisware Team Member on Feb 28, 2019 6:07:40 PM

Take our word for it, there is a better way to manage your customer database than with paper files and a filing cabinet, a Rolodex, or CRM software. It is 2019 and Business Management Software is the ONLY solution to become truly organized and when you’re organized, your customers take notice.

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How to Optimize Your Business During the HVAC Slow Months

Posted by Davisware Team Member on Feb 22, 2019 4:55:50 PM

As most HVAC companies know, we are in the midst of our industry’s low seasons. Some companies will wait until summer is almost over to reach out to their maintenance agreement customers with offers such as early replacement and other services. While this strategy may give you some success, it is often difficult to get the consumer’s attention because they are also being bombarded with similar offers from competitors. Even though it's still winter, field service businesses all over the country are already bracing for one of their slowest upcoming seasons – the spring. The HVAC industry has become accustomed to these dips in service calls during the spring and fall. Homeowners are not typically using or even thinking about their air conditioner or heating system. Due to this decrease in interest, it can be hard for some businesses to make it through. 

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5 Essential Ways Field Service Management Software Can Save You Time

Posted by Davisware Team Member on Feb 19, 2019 5:27:47 PM

When choosing field management software, it’s important to consider all aspects and features your business needs. Whatever your goals, the latest advances in technology provide businesses with new opportunities to automate orders and processes. Below, you'll find five tasks in field service software that will help your business save and optimize your time more effectively!

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How Much Time and Money Can You Save with HVAC Software?

Posted by Davisware Team Member on Feb 8, 2019 9:21:08 AM

Businesses can be rather expensive to run, which is why it’s critical to look for methods that you can apply to your daily routine to save both time and money. HVAC business management software will save you time and money by automating and streamlining manual processes like scheduling, dispatching, inventory management, billing and invoicing, etc. so your team can work more efficiently and get more jobs done each day.

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