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8 Must-Know HVAC Terms for Both Homeowners and Businesses

Posted by Davisware Team Member on Jan 15, 2019 5:34:13 PM

Whether you are in the market for a new heating and cooling system or just want to make sure your equipment is in good standing for the year, there are a few HVAC terms that are important to be aware of and how they might affect your home or business. Throughout this post, we will cover some basic terms to help you evaluate future purchases as well as the performance of your current systems.

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Looking to Avoid Electrical Problems this Winter?

Posted by Davisware Team Member on Jan 8, 2019 6:12:08 PM

As the cold and snowy season approaches, having electrical problems in the winter are rather common and can be quite the headache. In order to ensure one's safety in the Winter, homeowners have little room for mistakes, it is important to be aware of what inconvenient issues might pop up in your home. Check out these safety solutions below to make sure your home is protected!

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It’s Almost 2019: Are You Up To Date In Your Industry?

Posted by Davisware Team Member on Dec 27, 2018 4:59:11 PM

The start of a new year is when we all get to hit the reset button and begin again with a clean slate to achieve new goals and expectations. The year 2019 is almost here and it is sure to bring on new industry trends to the field service industry. In order to make this your year, it’s important to stay on top of the most recent and up-and-coming field service trends. In some cases, these impact how you will provide field, home or local services to your customers, but generally, these contribute to how you connect your company with clients, from beginning to end.

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4 Steps to Pricing Your HVAC Proposals

Posted by Davisware Team Member on Dec 18, 2018 5:11:45 PM

If your goal for the new year is to make your business more profitable, remember it starts with how smart your proposals are. In such a competitive marketplace, it’s important that you’re on top of your game when it comes to pricing your jobs. Mistakes on your proposals may result in lost revenue, making it imperative that proposal generation is taken seriously.

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HVAC Systems in Smart Homes: What They Are and Why You Should Have Them!

Posted by Davisware Team Member on Dec 13, 2018 5:01:53 PM

HVAC systems have completely revolutionized human life, enabling us to survive the hottest and coldest of days in a comfortable style. As technology furthers, HVAC systems remain steady in the majority of homes, but recently with the newest addition of Smart Homes. So why are these devices so desirable? 

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How Field Service Software Assists Techs in Mastering All Significant Skills

Posted by Davisware Team Member on Dec 11, 2018 5:27:28 PM

If you are a Field Service Tech, you know that key performance indicators differ from company to company. However, it is universal that the three important skills that Field Service Techs must have are salesmanship, customer service, and mobile masters. The fact is, techs that master these three skills provide customers with the best possible service, which will ultimately result in a great reputation for your company and even additional business.

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Attention Plumbers: What Do Your Consumers Consider When Looking To Hire?

Posted by Davisware Team Member on Dec 6, 2018 4:41:47 PM

With the plumbing industry continuously expanding, it is becoming harder and harder for companies within this market to stand out. There are now multiple company listings online and they all “seem” to be the same. So, how can you separate your company from the others and stand out? You must put your mind in the shoes of your customer and figure out what factors they desire in an ideal plumber. Check out these tips below to find out what these desired traits are!

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Are You Setting the Right Company Goals for the New Year?

Posted by Davisware Team Member on Dec 4, 2018 5:01:15 PM

December is upon us and with a new year comes time to set new goals and expectations. While you're evaluating annual performances and value to your company, you can identify where certain improvements can be made. According to SUCCESS magazine, 4 Tips for Setting Powerful Goals are to evaluate and reflect, define your dreams and goals, make your goals S.M.A.R.T. and have accountability. S.M.A.R.T. stands for specific, measurable, achievable, relevant, and time-based. Which, is important to reference when creating new goals. When determining goals for electrical, plumbing, HVAC, and garage door service technicians, keep them categorized in groups. Groups such as job goals, project goals, professional development goals and performance goals will help you stay organized as you begin your implementation strategy  Now, let’s take a look at some key tips to consider while setting field service technician goals, and discover how our software solutions here at Davisware can help your company accomplish all goals for 2019!

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Thinking of Starting Your Own HVAC Business? Consider These Tactics!

Posted by Davisware Team Member on Nov 29, 2018 5:50:07 PM

Thinking of launching your own HVAC business but too hesitant to make the plunge? Well, allow us to introduce to you a few tactful approaches you'll want to consider before making the switch!

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Is Your Prehistoric Technology Negatively Impacting Your Customer Service?

Posted by Davisware Team Member on Nov 27, 2018 5:54:43 PM

Technology is often difficult to keep up with because it is constantly evolving. Obtaining these new electronic breakthroughs have become a necessity for companies to be profitable. By utilizing top-notch equipment, the overall service experience a customer receives is improved. U.S. companies lose more than $62 billion annually due to poor customer service. Take a look at your service technology, are your outdated devices driving your customers into the arms of competitors?

Check out the top 3 negative experiences customers deal with due to outdated technology below:

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