Welcome to another Davisware, Employee Spotlight! In this post, we will be praising our Senior Demo Specialist, Richard Frost! Rich has been with Wintac since 2001 and joined the Davisware team with the acquisition back in 2017. If you are a Wintac customer, you’ve probably spoken to him yourself!
Technology for the service industry is consistently evolving and changing as the weeks fly by. Which is why staying on top of these trends can be tricky and overwhelming. So, you don’t get too far behind, it is important to tackle each new development trend individually so you can master it quickly and move on to the next. In this blog, we’re going to talk to you about one of the hottest trends right now; mobile credit card processing and why it serves as such a great tool for HVAC service companies, just like yours!
As we know, the HVAC industry is typically seasonal. That is why establishing service contracts help business owners generate steady business in slow months and build strong relationships with customers. Service agreements also provide upsell opportunities when technicians are conducting site visits and maintenance inspections. Although that is pretty sweet, did you know that with HVAC business management software, service contracts can do even more?
Some of you may be asking, what is continuity of care? Well, it is the quality of care over time. It has traditionally been associated with the medical industry but is becoming more and more important in other industries, one of them being the field service industry. Your business’s quality of care should reflect a seamless service through integration, coordination, and the sharing of information between each person and/or department. This blog post will demonstrate how mobility in the field will improve your “continuity of care” in your HVAC business.
With all the information that is out there for field techs, it can be hard to retain all that info without some extra assistance. With the help of technology and your smartphone or tablet, you can now have HVAC tools and all other helpful information at your fingertips. In this article, the applications listed below can help you diagnose a problem and find the right solution that is both quick and accurate.
Whether you are in the market for a new heating and cooling system or just want to make sure your equipment is in good standing for the year, there are a few HVAC terms that are important to be aware of and how they might affect your home or business. Throughout this post, we will cover some basic terms to help you evaluate future purchases as well as the performance of your current systems.
As the cold and snowy season approaches, having electrical problems in the winter are rather common and can be quite the headache. In order to ensure one's safety in the Winter, homeowners have little room for mistakes, it is important to be aware of what inconvenient issues might pop up in your home. Check out these safety solutions below to make sure your home is protected!
The start of a new year is when we all get to hit the reset button and begin again with a clean slate to achieve new goals and expectations. The year 2019 is almost here and it is sure to bring on new industry trends to the field service industry. In order to make this your year, it’s important to stay on top of the most recent and up-and-coming field service trends. In some cases, these impact how you will provide field, home or local services to your customers, but generally, these contribute to how you connect your company with clients, from beginning to end.
If your goal for the new year is to make your business more profitable, remember it starts with how smart your proposals are. In such a competitive marketplace, it’s important that you’re on top of your game when it comes to pricing your jobs. Mistakes on your proposals may result in lost revenue, making it imperative that proposal generation is taken seriously.